For about a year now I have been using Square so I could process credit card payments when selling in person. The account and the credit card reader were free and the credit card fees were similar to what I was already paying on PayPal. Since it was connected to my iPhone, I could use it anywhere I had cell phone service.
Some of the things I really like about Square:
- Sales tax - You get to decide when to charge sales tax and how much to charge. If you are selling in different locations with different sales tax charges, this is very helpful. Some sellers like to include sales tax in their purchase prices and would want to turn off the sales tax charges.
- Entering cash transactions - My friend Brittany at Trinkets and Butterflies told me about this one. You can enter all your cash payments in the Square app and keep a nice record of all your sales.
- Photos of items sold - Square likes to market this as a way for customers to remember what they purchased from you. I like it because a lot of the items I sell are unique and the photo helps me remember which item I sold and a photo so I can try to make another item like it.
- Easy to use records - Not only can I look on my phone to see how our sales went for the day, but the Square website lets me download records as a spreadsheet.
- More personal than a credit card machine - The customer can watch the entire process and receive receipts by email or text message. They walk away with their purchase without having to leave their credit card number with a stranger. I never liked knowing that a merchant wrote my credit card number down to process it or had the imprint on a carbon somewhere.
- I get paid! - I don't have to worry about whether the credit card number is any good or whether a check will clear. Square lets me know instantly that the transaction went through. I can't afford to gamble when it comes to having people pay for their purchases.
No, I'm not getting anything in return for praising Square. These are my opinions and experiences, free of charge. In my next post, I'll tell you about some other companies who are providing credit card processing via smartphone.